Services
Professional management, explained plainly.
NAVA is hired to care for the house and to be clear about the money. These are the parts of that work.
- 01
Revenue
Pricing, channel mix and length-of-stay rules tuned per villa, reviewed every week rather than once a season.
- 02
Guests
One thread from enquiry to checkout. Arrivals, transfers and in-stay requests sit with the same team the owner can see.
- 03
Housekeeping
Turnovers scheduled against real checkout times, with inspection notes kept on the property — not in a chat scroll.
- 04
Maintenance
Issues logged with priority, cost and the person assigned. Owners see progress without chasing a WhatsApp group.
- 05
Reporting
A monthly statement that walks from gross revenue to payout, with the invoices behind every expense.
- 06
Listings
Direct, Airbnb, Booking.com and Agoda kept in one record so rates and calendars do not drift apart.
- 07
Operations
The day, on one board: arrivals, departures, cleans, technician visits and guest requests.
- 08
Property care
Pools, gardens, linen and building fabric treated as a programme, not a series of emergencies.
01
Listen
We start with the villa, the owner’s use of it, and how it is performing today.
02
Take the keys
Listings, calendars, vendors and the inventory move onto one property record.
03
Run the month
Guests, housekeeping and maintenance follow the same plan the owner can see.
04
Report
The statement arrives with the expenses and the documents behind them.